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As a sysadmin, every day I am faced with problems I need to solve quickly because there are users and managers who expect things to run smoothly. In a large environment like the one I manage, it’s nearly impossible to know all of the systems and products from end to end, so I have to use creative techniques to find the source of the problems and (hopefully) come up with solutions.

Source: 5 ops hacks for sysadmins | Opensource.com