Feb 062014
 

Hi,

We have recently noted an odd error within WHM and the following message is received when trying to park a domain using the function in Home » DNS Functions » Park a Domain

The error message that is returned is “That owner doesn’t exist.”

Google it with quotes. Go ahead, I’ll wait…

Find anything? Yeah me neither.

It looks like this is a known bug and cpanel is working on it. In the meantime, domain parking from within the cpanel account itself should still work.

cPanel states:
The issue you describe is actually a known bug that our developers are working on addressing. The internal case number for this bug is 89825. I do not know when this bug is going to be addressed but you can monitor our change log at the link posted below to see when case #89825 is addressed.

http://changelog.cpanel.net

In the meantime, you should be able to create the needed parked domain(s) through the account’s cPanel. I apologize for any inconvenience this may be causing.


Update:
Change Log for 11.42.0.5
Entry: 2014-02-05, 02:00 (UTC)

Fixed case 89825: Fix parking a domain through WHM.

This looks to have been resolved.

 Posted by at 9:44 am

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