Dec 202011
 

As of WHM 11.30, the nameservers’ IP assignments are now read from the Zonefiles and actual DNS queries after recent updates. If you are not seeing the needed IPs in /etc/nameserverips please do not attempt to edit that file, as it is now overwritten by cPanel.

Check under WHM: Main >> DNS Functions >> Nameserver IPs for current nameserverips

(Solutions may depend on the cPanel version)

Problem
The updated A entries and/or NS entries are not retained:
Solution(s)
Add the needed nameservers to the /etc/hosts file

vim /etc/hosts

Add (append) a new line, one per IP, onto the existing hosts file such as:

123.456.789.012     ns1.domain.com

OR

123.456.789.012     ns1.domain.com ns2.domain.com

Then run the updatenameserverips script:

/scripts/updatenameserverips

Check under WHM: Main >> DNS Functions >> Nameserver IPs again to see if it worked, if not continue

Delete the nameserverips.cache file

rm  /var/cpanel/nameserverips.cache

Then modify /var/cpanel/nameserverips.yaml to suite

vim /var/cpanel/nameserverips.yaml

Then run the updatenameserverips script again

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