18 Mar 2010

WHM list accounts issue – workaround

Author: admin | Filed under: General Info

Recently had a client that had a issus in WHM where the spaces in between the package names disappeared after an 11.25 update;

“When cpanel was updated to 11.25, all our packages that had spaces in their names, like WH Basic, WH Pro and WH Advanced are now only showing the WH and nothing else, this can be seen in Main >> Account Information >> List Accounts under the ‘Package’ section”

The workaround solution to this is to run

touch /var/cpanel/users/*

then

/scripts/updateuserdomains

and then check

cat /etc/userplans

to verify the change was made and the full package name has been restored.

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