tl;dr When cPanel starts up, if it doesn’t have a valid SSL (now valid properly signed SSL) it reissues it’s own SSL, or panics if it cannot. cPanel is now requiring a valid hostname check (similar to Let’s Encrypt) as a part of that check. Therefore, a server’s hostname now has to point at the…Continue Reading “Cpanel – SSL’s hostnames are required to have DNS entries”

Hello interwebers!

Recently, we saw a number of issues regarding a failed cPanel upgrade that involved the Mail and FTP server. It looks like an incorrect value was updated in the cpanel.config file for the mail server and FTP server. In order to correct this:

1) Login to WHM
2) Change mail server to something other than what it is currently and then save
3) Change it back to the original mail server setting and save
4) Change FTP server to something other than what it is on and save
5) Change it back to original ftp server setting and save
6) Kick off /scripts/upcp in a screen on the server
7) ?????

Continue Reading "Mail and FTP server settings updated incorrectly by cPanel"